Returns & Exchanges

At Noise, we want you to experience your music and fitness journey without any worries, which is why we offer a seamless 7-day return and replacement policy for all our electronic products. If you encounter any manufacturing defects or are unsatisfied with your purchase, we are here to ensure a swift resolution.

1

Initiate Request

Visit our Support Portal and enter your order ID and phone number to select the item you wish to return or replace.

2

Quality Assessment

Pack the product in its original packaging with all accessories included; a courier partner will arrive within 24-48 hours to perform a quick physical inspection.

3

Reverse Pickup

Once the initial check is complete, our logistics team will collect the package and transport it back to our centralized testing warehouse.

4

Refund or Replacement

After a final technical validation of the device, we will process your full refund to the original payment method or dispatch a brand-new unit within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing